Privacy policy
1. General Information
The protection of your personal data is important to us. This Privacy Policy explains how we collect, process, and store personal data when you use our website or order products from us.
Processing is carried out in accordance with the applicable provisions of the Swiss Data Protection Act (DSG) and – where applicable – the EU General Data Protection Regulation (GDPR).
2. Controller
The entity responsible for data processing on this website is:
KC Forged Wheels
Dorfstrasse 91, 4813 Uerkheim, Switzerland
3. Collection and Processing of Personal Data
We process personal data only to the extent necessary to provide a functional website, process orders, and deliver our services.
This includes in particular:
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First and last name
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Delivery and billing address
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Email address and telephone number
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Payment information (encrypted via payment service providers)
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IP address and technical usage data (e.g., browser type, operating system, time of access)
4. Purposes of Data Processing
Your data is processed for the following purposes:
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Processing and delivery of orders
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Handling inquiries (contact form, email, telephone)
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Billing and payment processing
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Improving our website and services
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Compliance with legal requirements (e.g., tax retention obligations)
5. Payment Processing
For payment transactions, we use external service providers (including credit card providers, PayPal, Twint, Apple Pay).
The data required for payment is transmitted directly and in encrypted form to the respective payment service provider. We do not store complete payment details (e.g., credit card numbers).
6. Disclosure of Data to Third Parties
Your data will only be shared with third parties if this is necessary for contract fulfillment (e.g., shipping providers such as UPS, payment providers) or if there is a legal obligation to do so.
Your data will not be shared with other third parties or used for advertising purposes without your consent.
7. Cookies and Tracking
Our website uses cookies to improve user-friendliness and enable certain functions.
Cookies are small text files stored on your device. You can restrict or disable the storage of cookies in your browser settings.
We may also use analytics tools (e.g., Google Analytics) to analyze user behavior in an anonymized form. In doing so, data may also be transferred to countries outside Switzerland or the EU.
8. Data Security
We use technical and organizational security measures to protect your data against loss, misuse, unauthorized access, or disclosure.
Data transmission takes place exclusively in encrypted form (SSL/TLS encryption).
9. Storage Period
Personal data will only be stored as long as necessary to fulfill the stated purposes or as required by statutory retention obligations.
10. Your Rights
Under applicable law, you have the following rights:
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Right of access: Information about what data we have stored about you
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Right to rectification: Correction of inaccurate or incomplete data
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Right to erasure: Deletion of your data, unless legal retention obligations apply
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Right to restriction of processing: Limiting how your data is processed
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Right to object: Objecting to data processing for specific reasons
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Right to data portability: Transfer of your data in a commonly used format
To exercise your rights, you can contact us at any time using the contact details provided above.
11. International Data Transfer
Since we offer international deliveries and use some external service providers outside Switzerland and the EU, your data may be transferred to countries that do not provide the same level of data protection. In such cases, we ensure that an adequate level of protection is guaranteed (e.g., through standard contractual clauses).
12. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy at any time to ensure it always complies with current legal requirements or to reflect changes in our services.
The latest version is available on our website.